1. Why would I combine user usernames?
  2. Where do I go to combine my user usernames?
  3. While combining my user usernames, I forgot one of the usernames needed.
  4. While combining my user usernames, I forgot one of the passwords needed.
  5. After combining my user usernames, will my old credentials still work?
  6. How do I know if my usernames are combined?
  7. What do I do after my usernames are combined?
  8. I’m using a Paycor product that is not accepting my username when trying to combine my user usernames.

1. Why would I combine user usernames?

If you are using multiple Paycor products you likely have multiple sets of usernames and passwords (credentials) to remember on a daily basis. To improve your online experience, you can use a simple tool to combine those separate user usernames into a single username. That single set of credentials will allow you access to most of your Paycor products.


2. Where do I go to combine my user usernames?

Once you’ve signed into any Paycor product, look for the "Combine other usernames..." link in your "My Settings." Click the link and follow the on-screen instructions to combine your user usernames.


3. While combining my user usernames, I forgot one of the usernames needed.

Please contact your Human Resources or Payroll department for assistance.


4. While combining my user usernames, I forgot one of the passwords needed.

Click the Forget Your Password? link on the Sign In page. You will then be prompted to enter both your username and the email address used for Paycor Online Services. Once you have entered the correct username and email address you will be asked to answer a security question to verify your identity. After answering the security question correctly, a temporary password will be sent to your email address. Enter your username and the temporary password on the Sign In page; you will be prompted to immediately change your password.

For additional help when signing in, read through the Signing In FAQs.


5. After combining my user usernames, will my old credentials still work?

Your old credentials will no longer be needed after combining your user usernames; you will be able to access many of your Paycor products from the single username.

If you have credentials for Paycor Time and Attendance Manager Self Service, those credentials will continue to work after combining your usernames if you enter them directly into the Paycor Time and Attendance product.


6. How do I know if my usernames are combined?

Once the combination process is complete, you will receive a confirmation email that a change has been made. NOTE: If you ever receive an email confirmation for a change you did not make, please contact your Human Resources department or Paycor specialist immediately.


7. What do I do after my usernames are combined?

Sign into www.paycor.com with the credentials you selected during the combination process.


8. I’m using a Paycor product that is not accepting my username when trying to combine my user usernames.

You cannot currently combine the credentials for the following Paycor products: