Posted on September 10, 2014

The following article originally appeared in select issues of Forbes magazine.

Bob Coughlin founded Paycor in 1990 with a modest goal: provide excellent payroll services with unmatched client care and become “relevant” in the local marketplace.

Twenty-four years and 25,000 clients later, Coughlin has built a business well beyond his initial vision. Paycor has offices in 22 U.S. cities and has surpassed the $100 million annual revenue mark, while continuing to add to its suite of cloud-based HR, timekeeping and payroll solutions.

Coughlin has never forgotten the early days of Paycor, and that entrepreneurial spirit fuels his innovative leadership and the company’s product offerings.

“When I started, I worked until 2 a.m. and came back in early the next day to do it again. It was insane how much I was working,” Coughlin says. “When you’re building a business, you want your time freed up to grow revenue and build your reputation.”

Paycor enhances its cloud-based solutions with ongoing product updates, two-thirds of which come directly from client feedback. The solutions are designed to remove the daily obstacles that prevent business owners and corporate leaders from thinking about the big picture.

Because he’s been in their shoes, Coughlin knows that too many business leaders, especially in smaller organizations, are losing time and money wading through mountains of spreadsheets, piecing together disconnected data, manually entering time and payroll information, and handling countless requests from employees.

Automating basic workflows for numerous payroll and HR tasks allows companies to streamline their processes, free up their people’s time and be more customer-responsive.

Technology can fuel any business’s growth, just as it did for Paycor itself.

“Technology has become the driver of where the business is going in the future. We continue to increase our investment in software development,” Coughlin says. “I take a long-term view on the business. I keep striving for how we can do better to delight our clients, our associates and our communities.”


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