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Taking the Dread Out of Tough Conversations
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Whether feedback is positive or negative, there are key elements to giving constructive feedback.

In this session, you will learn:

  • How to set yourself up for success with specific action steps.
  • Learn powerful words to use in the conversation,
  • How to make employees feel valued in the process.
  • Help for changing ineffective behavior.
  • How to “take the dread out” of tough conversations.

Speaker:

Lorna Kibbey

Lorna J. Kibbey focuses on helping leaders develop their most important, and most complex resources, people! Lorna designs and delivers leadership seminars and motivational keynotes to a variety of audiences. She is certified to conduct workplace assessments; workshops for teams; and workshops for all levels of employees, using Everything DiSC.