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During this webinar attendees will:

  • Discover what drives people to engage in bullying or aggressive behavior at work
  • Recognize the survival dynamic (fight or flight) as a lens to understand and even empathize with abrasive people
  • Identify the three steps of intervention to help abrasive leaders change their ways
  • Discover a coaching method proven to help abrasive leaders change, and ensure a better work environment


Catherine Mattice

The founder of Civility Partners, Catherine Mattice , MA, SPHR, SHRM-SCP, is a Strategic HR Consultant who assists organizations in building positive cultures through HR practices. Catherine is a widely recognized thought-leader in HR, and she is passionate about employers’ responsibility to create the opportunity and environment for employees to thrive.

2:00 pm EST, Tuesday, February 14, 2023