This session reframes soft skills as power skills—critical, measurable, and strategically necessary for workforce planning.
Join the author of Navigating a Toxic Workplace For Dummies®, Catherine Mattice, in exploring how HR can integrate civility and respect into job architecture, competency models, and leadership development programs.
During this presentation, attendees will:
- Differentiate between technical skills and power skills, and explain why civility is essential in your talent strategy (Hint: People can’t learn in fear-based cultures).
- Apply strategies for onboarding, manager development, and performance reviews that cultivate civility as a measurable workforce skill.
- Push civility through the entire organization with a focus on your talent-systems, people, and leadership.
Speaker:
Catherine Mattice
Catherine is the founder of Civility Partners, Catherine Mattice , MA, SPHR, SHRM-SCP, and she is a Strategic HR Consultant and Influencer who assists organizations in building positive cultures through HR practices. Catherine is a widely recognized thought-leader in the HR space, and she is passionate about employers’ responsibility to create the opportunity and environment for employees to thrive.
