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What you’ll learn:

  • Deliver constructive feedback positively. Use proven frameworks to provide feedback that motivates improvement without damaging morale.
  • Disagree respectfully and maintain relationships. Learn techniques for expressing differing opinions in a way that fosters collaboration and trust.
  • Decline ideas without discouraging innovation. Learn how to say “no” while validating contributions and encouraging future input.
  • Build accountability through empath. Set clear expectations and follow through in a way that demonstrates care for team success.

Speaker:

Terry Wilson

Terry Wilson is the Training Practice Manager at Clark Schaefer Strategic HR with over thirty years’ experience in HR management and HR consulting in industries such as manufacturing, transportation and retail. For much of his career, Terry worked as an HR Director within companies with multiple, geographically dispersed locations, each with 15-300 employees. He is accustomed to working with business owners and managers on a broad range of challenges, including compliance investigations, employee engagement and communications, performance management, leadership development and training, recruiting and selection, labor relations, and federal and state law compliance and reporting.

2:00 pm ET, Tuesday, February 3, 2026
HRCI & SHRM credit available