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Employees don’t always leave because of the work. Sometimes, they leave because they’re tired of feeling like their work and their presence doesn’t matter.

When employees feel overlooked, underappreciated, or taken for granted, the impact goes beyond hurt feelings. Motivation drops. Resentment grows. People stop speaking up, doing the extra, and bringing their best selves to work. Eventually, they may start looking for somewhere else to go. In this session, we’ll explore the hidden cost of employees feeling undervalued and what leaders can do differently.

You’ll learn to:

  • Recognize the signs that employees feel unseen or undervalued.

  • Understand how lack of appreciation impacts engagement, trust, and retention.

  • Identify everyday leadership behaviors that unintentionally make people feel unimportant.

  • Use meaningful appreciation and recognition to help employees feel seen, heard, and valued.

Speaker:

Catherine Mattice
Catherine Mattice

Founder/CEO

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, which is an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 60+ courses reaching global audiences on LinkedIn Learning.  Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley) is available in all major bookstores and where audio books are sold.

2:00 pm ET, Wednesday, November 11, 2026