Paycor Transforms Insurance Broker-Client Relationships With Innovative Broker Care Service
Paycor Transforms Insurance Broker-Client Relationships With Innovative Broker Care Service

Paycor Transforms Insurance Broker-Client Relationships With Innovative Broker Care Service

Advanced Offering Empowers Brokers to Meet Client Needs, Address Changing Business Requirements

CINCINNATI, OH-(Marketwired Apr 14, 2015) - Paycor, providing companies with intuitive, cloud-based onboarding, HR, payroll and timekeeping software, today announced details of its Broker Care service, offering a range of innovative features designed to help insurance brokers streamline client interactions and address today's most complex business challenges with confidence.

Built upon its industry-leading technology for managing HR, payroll and timekeeping functions, Paycor's Broker Care provides brokers with a high-level concierge service that transforms their client interactions. The service gives brokers timely access to critical client data and reports spanning HR, payroll and other important information, enabling them to serve their clients more efficiently and effectively. Through Broker Care, Paycor provides the tools, technology and personal service that enable brokers to meet and exceed their clients' expectations and facilitate key processes surrounding Workers Compensation, Affordable Care Act (ACA) compliance, workflow management and other aspects of the broker-client relationship.

The need for such a service is highlighted by a recent survey conducted by Paycor to assess the current broker landscape and identify the biggest challenges brokers face when working with clients. For instance, when asked about the kind of information they struggle to obtain from clients, nearly half of brokers surveyed (45 percent) revealed that they have difficulty getting deduction and reconciliation reports from their clients. At the same time, the vast majority (87 percent) reported that clients are most concerned with the Affordable Care Act (ACA) -- and ensuring compliance with the law's numerous regulations. As these obstacles continue to grow, the right technology is essential to enhancing how brokers work with clients, attain the necessary information and overcome the most pressing business challenges.

Paycor's Broker Care meets this demand with cutting-edge functionality. For instance, it ensures brokers are kept informed with real-time updates on employee status changes, census data, deductions and more. Through dedicated broker experts providing award-winning service, combined with immediate access to reports and analytics, Paycor's Broker Care empowers brokers to deliver the high level of service their clients demand. And while some payroll software providers are also some of the fastest-growing brokers in the country, putting the broker's relationship with their clients at risk, Paycor's solutions are developed to strengthen the broker-client engagement, not compete with them.

"The challenges brokers face today are numerous, driving the need for a robust solution that reinvents the way they communicate with clients and enables them to deliver positive results," said Rick Chouteau, a senior vice president at Paycor. "Through our Broker Care service, Paycor empowers brokers with the tools, expertise and access to key HR and payroll information to better serve their clients, from facilitating benefits enrollment and contending with the challenges introduced by ACA to gaining timely access to critical employee census data, including new hire and terminated employees. Our goal is to work together to deliver the best intelligence and services to our mutual clients."

Additional information about how Paycor helps brokers can be found at: https://www.paycor.com/broker.

More to Discover

EEO Compliance: Are You Prepared to File the Updated EEO-1 Report?

EEO Compliance: Are You Prepared to File the Updated EEO-1 Report?

The clock is ticking: What employers need to know about the latest EEO-1 reporting requirements Earlier this year, a federal judge in Washington D.C. ruled that employers must collect 2018 pay data (also known as Component 2 data) for employees and submit it to the Equal Employment Opportunity Commission as part of its 2018 EEO-1 reporting, due by September 30, 2019. This Component 2 data was originally set to begin in 2017 but was stayed by the Office of Management and Budget (OMB) before the data was collected that year. Since the judge’s decision effectively voided the stay since 2017, the Court gave the EEOC the option to choose to collect 2017 and 2018 or 2018 and 2019 pay data. On May 1, 2019, the EEOC announced their decision to...

How to Classify Independent Contractors vs. Employees

How to Classify Independent Contractors vs. Employees

It’s 2019, the gig economy is booming, and independent contractors are in high demand. Forbes suggests that by as early as next year, the gig economy will make up 50% of the U.S. workforce. With more businesses partnering with independent contractors, it’s essential that employers properly classify workers. Here’s how to distinguish employees from independent contractors, and what happens if you don’t. Employees vs. Independent Contractors Aside from taxes, the biggest difference is the level of control an employer has over the worker. Typically, an employer that partners with an independent contractor defines the scope of work but doesn’t have control over how the project is completed. Because the independent contractor often uses their...

Head into “Year-Beginning” Ready for Success

While it’s most common for us to talk about 4th quarter as “year-end”, I like to think about this time as “year-beginning.” It’s a hectic season and most of us have to ensure we operationalize a strong finish, while forecasting and planning for the next 12 months. Yet, our clients often tell us that they have a hard time getting to planning and working strategically on their people practices. The emails keep coming. Hiring is still needed. And once again, here comes another open enrollment. How is Paycor helping you with this balance? A progress report from the last 3 months: New advancements available this quarter to help your processes Ability to preview Forms W-2: Administrators can now preview W-2s to ensure accuracy and reduce needs...

The Advantages of Investing in a Human Resources Solution

The Advantages of Investing in a Human Resources Solution

As an HR professional, your day-to-day responsibilities can include everything from recruiting candidates, to onboarding them when they become new employees, to ensuring that everyone gets paid, and in your “spare” time, keeping up with the mountain of compliance that relates to the previous activities. But, really, spending time on those tasks just scratches the surface of what you do every day. You also have to work to improve employee engagement and retention across the company. Unfortunately, those tedious administrative tasks can get in the way of your ability to focus on big picture strategies or connecting with employees in a more meaningful way. But there’s a light at the end of the tunnel (and, no, it’s not an oncoming train!)....