Case Study: Shelba Johnson Trucking
Case Study: Shelba Johnson Trucking

Case Study: Shelba Johnson Trucking

Transportation Industry
Number of Employees
HCM Solutions

After experiencing numerous implementation challenges and unreliable customer support Shelba Johnson Trucking had enough and began searching for a reliable HR and payroll provider. Read the case study below to learn how Paycor’s HCM platform helped eliminate manual processes and offer supervisors more visibility into hours worked and time off requests.

“Whether it was working with sales or implementation, I’ve always felt confident with my Paycor team. They’ve never made empty promises and always go out of their way to help us. - Carol Agee, Director of HR

Why Shelba Johnson Trucking Left Their HR & Payroll Provider

Shelba Johnson Trucking transports furniture across the entire eastern United States and Texas. When their previous HR & payroll provider poorly managed their implementation and failed to offer reliable solutions to support their HR needs, they turned to Paycor for help.

Prior to Paycor

Benefits implementation took upwards of eight months and they relied on manual processes to track PTO. Accessing labor costs and turnover reports was also challenging, which forced HR administrators to manually collect data. According to Director of HR, Carol Agee, the entire experience was a nightmare.

Challenges

  • Poor implementation setup
  • Manual PTO tracking
  • Unreliable customer service
  • Limited reporting capabilities


With Paycor

Paycor provides the support Shelba Johnson Trucking needs to manage employees and stay compliant. With multiple types of pay for employees, Paycor Payroll provides the flexibility the company needs to pay employees accurately. Supervisors no longer depend on spreadsheets to track PTO. Employees request time off, clock in and out and supervisors are more accountable to manage requests and activity. Paycor’s reporting functionality also allows Carol to access the exact data she needs without any manual work.

Solutions & Key Features

  • Seamless implementation
  • Streamlined onboarding process
  • Real-time access to labor costs and turnover reports


Time and Attendance

Prior to Paycor, leave requests were tracked by HR in Excel and employees had little visibility into their bank of time remaining. Now, requests are tracked electronically with immediate approval from managers.

Implementation

Paycor offers new customers a step-by-step checklist to help manage the implementation process. What can often be daunting experience for many businesses was painless because of the communication and transparency Paycor’s dedicated team delivered throughout the process.


Shelba Johnson Trucking partners with Paycor to recruit, onboard, pay and retain their workforce.


“Paycor’s customer support is top-notch. They’re always willing to work with us to help solve problems and offer recommendations to make our lives easier.”

—Carol Agee, Director of HR

Want More Information?
Download the full case study here.

More to Discover

HR Statistics You Need to Know for 2020

HR Statistics You Need to Know for 2020

The world of human resources is constantly evolving. With the introduction of “gig” jobs like Uber and high-tech advancements, employees have more power than ever. There's a new desire to find a balance between work and life.There are more job openings than candidates. And opportunities to change jobs are abundant. Workers have less reason to rely on and remain loyal to their employers. Especially if their employers don’t offer employees what they want.With 2020 right around the corner, we’re looking at the stats and trends we’ve seen in human resources, hiring, and workplace culture. The future is here. So, it’s important to understand the current climate and be ready. General HR Trends and Statistics Candidates moving through the...

The Turnover Crisis in Retail: An Action Plan for Owners and Operators

The Turnover Crisis in Retail: An Action Plan for Owners and Operators

When examining turnover rates by industry, retail rises to the top. In 2018, the average retail turnover rate eclipsed 60%, with employees citing better opportunities, promotions, pay raises and a desire for more hours as top reasons for leaving. Retailers have constantly battled turnover for years, but it’s become especially problematic during the holiday season when employers enter into an arms race to fill jobs. The Negative Effects of Turnover Human Resources Today found that retail turnover translates into more than 230 million days of lost productivity and $19 billion for recruiting, hiring and training expenses. And when consumers visit a brick and mortar store, many are looking for a true shopping experience. But when employees...

3 Reasons to Invest in a Learning Culture: Recruit, Retain, Engage

3 Reasons to Invest in a Learning Culture: Recruit, Retain, Engage

Learning is a win/win for employers and employees. Learning-driven organizations tend to be more efficient, create more customer value and market leadership, and report higher customer satisfaction. Employees of all ages, especially Millennials, see re-skilling and upskilling as critically important, and often it’s the deciding factor in their decisions to take a new job or stay at their current company.In Paycor’s Guide, “3 Reasons to Invest in a Learning Culture,” you’ll learn how to invest in and build a learning culture. You’ll also learn the “why behind the what,” and see firsthand how your company’s learning impacts your ability to recruit, retain and engage talented people.Download Paycor’s Guide for actionable tips and insights...

Webinar: Industry Spotlight: Higher Education - People Management and Labor Metrics that every CFO and President should know - 1/22/19 @2pm ET

Webinar: Industry Spotlight: Higher Education - People Management and Labor Metrics that every CFO and President should know - 1/22/19 @2pm ET

Paycor reviewed proprietary data from nearly 4,000 customers to identify key metrics that uncover opportunities to lower your labor costs and increase the productivity of your people. This session will: • highlight key areas of your business operations (recruiting, labor costs, and turnover) and detail true operational costs. • Identify key metrics that can be tracked and benchmarked for improved performance. • provide a cumulative and holistic look at the financial impact to your organization. Dean Bishop, Paycor’s ABACC Relationship Manager, will analyze the critical labor and people management metrics that matter to you and your executive peers. Plus, he’ll provide some tips to start benchmarking and implementing these metrics.Paycor,...