Case Study: Shelba Johnson Trucking
Case Study: Shelba Johnson Trucking

Case Study: Shelba Johnson Trucking

Transportation Industry
Number of Employees
HCM Solutions

After experiencing numerous implementation challenges and unreliable customer support Shelba Johnson Trucking had enough and began searching for a reliable HR and payroll provider. Read the case study below to learn how Paycor’s HCM platform helped eliminate manual processes and offer supervisors more visibility into hours worked and time off requests.

“Whether it was working with sales or implementation, I’ve always felt confident with my Paycor team. They’ve never made empty promises and always go out of their way to help us. - Carol Agee, Director of HR

Why Shelba Johnson Trucking Left Their HR & Payroll Provider

Shelba Johnson Trucking transports furniture across the entire eastern United States and Texas. When their previous HR & payroll provider poorly managed their implementation and failed to offer reliable solutions to support their HR needs, they turned to Paycor for help.

Prior to Paycor

Benefits implementation took upwards of eight months and they relied on manual processes to track PTO. Accessing labor costs and turnover reports was also challenging, which forced HR administrators to manually collect data. According to Director of HR, Carol Agee, the entire experience was a nightmare.

Challenges

  • Poor implementation setup
  • Manual PTO tracking
  • Unreliable customer service
  • Limited reporting capabilities


With Paycor

Paycor provides the support Shelba Johnson Trucking needs to manage employees and stay compliant. With multiple types of pay for employees, Paycor Payroll provides the flexibility the company needs to pay employees accurately. Supervisors no longer depend on spreadsheets to track PTO. Employees request time off, clock in and out and supervisors are more accountable to manage requests and activity. Paycor’s reporting functionality also allows Carol to access the exact data she needs without any manual work.

Solutions & Key Features

  • Seamless implementation
  • Streamlined onboarding process
  • Real-time access to labor costs and turnover reports


Time and Attendance

Prior to Paycor, leave requests were tracked by HR in Excel and employees had little visibility into their bank of time remaining. Now, requests are tracked electronically with immediate approval from managers.

Implementation

Paycor offers new customers a step-by-step checklist to help manage the implementation process. What can often be daunting experience for many businesses was painless because of the communication and transparency Paycor’s dedicated team delivered throughout the process.


Shelba Johnson Trucking partners with Paycor to recruit, onboard, pay and retain their workforce.


“Paycor’s customer support is top-notch. They’re always willing to work with us to help solve problems and offer recommendations to make our lives easier.”

—Carol Agee, Director of HR

Want More Information?
Download the full case study here.

More to Discover

How to Build Effective Teams - Infographic

How to Build Effective Teams - Infographic

Paycor asked more than 1,000 leaders of medium & small businesses what makes teamwork work. What they said may surprise you. Check out our infographic for the highlights.Share this Infographic On Your SitePlease include attribution to https://www.paycor.com with this graphic.

Case Study: Price Brothers, Inc.

Case Study: Price Brothers, Inc.

A need for robust reporting tools and a modern HR and payroll platform with onboarding capabilities led Price Brothers, Inc., to Paycor. “We’re constantly hiring and looking for skilled trade help on a daily basis. Now they can fill out the application online and we can email them the new-hire paperwork. They can complete everything online before their first day.” - Kim McLaughlin, CFO, Price Brothers, Inc. Why Price Brothers, Inc., left their payroll provider Price Brothers, a Charlotte, N.C.-based plumbing contractor who specializes in new-home construction, needed a more modern HR and payroll platform that could keep up with their growing business. Their former solution wasn’t intuitive and didn’t collect all the data they needed for...

Case Study: Meeder Investment Management

Case Study: Meeder Investment Management

Adding Paycor Recruiting, Onboarding and Learning Management to their HR process helped Meeder Investment Management save time and increase employee engagement. “I love the ATS (applicant tracking system). It’s so easy to use. All the communication is right there. I can see manager feedback; I can see next steps. And then I click a button and all the [new hire] information seamlessly transfers to payroll. ” - Debbie Harris, HR Manager Prior to Paycor Meeder Investment Management, based in Dublin, Ohio, needed an automated recruiting, onboarding and LMS that integrated with their current system. Previously, they were tracking PTO by hand in Excel, manually entering new hire information and calculating paper timecards. Their LMS often...

Case Study: Buy Sod

Case Study: Buy Sod

Buy Sod Inc. Partners with Paycor to Pay Employees & Maintain Tax Compliance “Because we’re a niche company, our administrators sometimes have trouble uncovering and implementing best practices. But when we partnered with Paycor they brought the expertise and thought leadership to help us overcome tough challenges like the new EEO-1 report. Paycor has the patience, knowledge and resources to help us stay ahead of problems and grow.” - Jennifer Hillard, Director of People and Culture Why Buy Sod Inc. Chose Paycor In 2002, three family businesses came together to create a network of sod farms that operate and distribute around the country. But with ten locations and eighteen different payrolls to process, Buy Sod Inc. struggled to...