Support for Employees of Paycor Customers

Answers to Your Frequently Asked Questions

If you are an employee and your organization partners with Paycor for HR management and payroll processing, these frequently asked questions are for you. Please note, if you need additional help and your question is not answered below, contact your HR administrator. Paycor Customer Support is only able to assist registered account administrators for your organization.

To change your existing password:
- 1. Sign in on www.paycor.com with your existing password
  2. Click on My Settings in the top right corner
  3. Under Security, click on the link to "Change Your Password..."
Forgot or don't know your password:
- 1. Go to www.paycor.com, and click on Sign In.
  2. Skip the Username and Password fields
  3. Click on the "Forgot your Password?" link
  4. Then follow the on-screen instructions.
I need to update my direct deposit information:
- We can help with that. But first, your company HR or payroll administrator must grant you access to edit your direct deposit information. Once you’ve received access:
  1. Go to www.paycor.com, and click on Sign In.
  2. From the menu, go to Profile Summary
  3. Click on Compensation
  4. Click on Direct Deposits
  5. Update your information
  If you need immediate help, please reach out to your company administrator.
I forgot my username:
- You came to the right place! Please click here to recover your username. You will be directed to a page where you will enter the email address you used to register. Then, you will receive an email with your username.
When will my W-2 be available?
- It’s that time of year again. Here’s when you can expect to receive your W-2 statements.
  Paycor will mail all W-2 forms before the end of January. Your W-2 will be available online at www.paycor.com within four days of leaving Paycor’s offices (roughly around the same time you receive a physical copy in the mail). You can download or print your W-2 from www.paycor.com at that time.
  Note: If you can’t access your W-2 online or have not received a physical copy by January 31, contact your employer’s HR administrator.
Employee summary and settings: The basics
- Need to access your paystub? View personal information? Here are some helpful tips to view your employee information in Paycor.
  1. Go to www.paycor.com and click Sign In.
  2. Enter your User Name and Password and click the Sign In button.
  3. Hover over Me. Then, click on Profile Summary.
  Here, you can view specific details about you, including your contact information, paystubs and compensation history.
I have questions about my paycheck, PTO balance or benefits.
- Please reach out to your company’s HR or payroll administrator for support.