4 Rules for Improving Your Candidate Experience
4 Rules for Improving Your Candidate Experience

4 Rules for Improving Your Candidate Experience

Job Candidates Express Low Satisfaction Rates for Modern Applications

A recent Talent Board study found that job applicants want more simplicity and transparency during the application process. Below are several key statistics uncovered by the survey:The study, which surveyed 75,000 job applicants, revealed that candidate experience ratings are surprisingly low for modern applications. The two biggest pain points that candidates reported were a lack of communication during the application process and the amount of time spent completing applications. Below are the most telling statistics:

51% of job applicants rated their overall candidate experience from 1-3 on a scale of 5

Nearly half of all subjects reported never receiving an update on the status of their application

55% of candidates said the application process took 30+ minutes to complete (12% saying it took longer than 60 minutes)

Improve Your Candidate Experience Today!

As hiring processes have transitioned online, and now to mobile, they have been tailored primarily for recruiters and hiring managers, not job seekers. We are beginning to see the fallout of this one-sidedness manifest in these poor candidate experience results. With the job market becoming increasingly competitive, establishing a simple and transparent candidate experience is essential for attracting top talent. Below are four basic guidelines you can follow to ensure an enjoyable candidate experience.

1. Reduce Complexity and Length

As the time to complete an application increases, so too does the applicant drop-off rate. Implement a simple and transparent application process to avoid driving away qualified candidates. Focus on gathering only the essential information needed to determine whether you want to interview a candidate.

2. Proactively Manage Your Pipeline

Stagnant stages in the candidate pipeline can be a bane to any recruiter or hiring manager. More importantly, bottlenecks in your recruiting process directly impact the candidate experience. Keep candidates waiting for feedback and you’ll lose the best applicants while negatively affecting your employment brand. Proactively manage your pipeline to drive the decisions that increase hiring efficiency and ensure an enjoyable candidate experience.

3. Provide Instant Gratification

According to job applicants, lack of communication is the number one pain point lending to poor candidate experience. People don’t appreciate applying to a black hole. In today’s online world, job applicants expect near-immediate feedback. Providing job seekers with acknowledgement and steady communication is more than a nice to have, it’s mandatory. Employers that actively communicate with candidates naturally create stronger employment brands and generally have a better chance to land top talent.

4. Optimize Your Application for Mobile

This past year, use of mobile search surpassed use of traditional desktop and laptop search. With this behavioral shift, we are seeing a drastic change in the way that candidates search for and apply to jobs. As applicants transition their job search activities to mobile devices, it is vital that your application process is optimized for such behavior.

Simplifying Your Hiring Process Becomes...Simple

Although the four guidelines listed above are fairly straightforward, implementing them in your own application processes can be quite difficult without the right tools. That's why it's critical to identify an applicant tracking system that efficiently organizes and manages the entire recruiting and hiring process. With Newton, our fully featured Applicant Tracking system, Paycor offers a solution for recruiters and hiring managers looking to take control of their entire application life cycle. Click here to see a full list of features the solution offers, or schedule an appointment with one of our consultants to see a personalized demonstration on how our Applicant Tracking system can help you take a step forward in your hiring process.

More to Discover

3 Reasons to Invest in a Learning Culture: Recruit, Retain, Engage

3 Reasons to Invest in a Learning Culture: Recruit, Retain, Engage

Learning is a win/win for employers and employees. Learning-driven organizations tend to be more efficient, create more customer value and market leadership, and report higher customer satisfaction. Employees of all ages, especially Millennials, see re-skilling and upskilling as critically important, and often it’s the deciding factor in their decisions to take a new job or stay at their current company.In Paycor’s Guide, “3 Reasons to Invest in a Learning Culture,” you’ll learn how to invest in and build a learning culture. You’ll also learn the “why behind the what,” and see firsthand how your company’s learning impacts your ability to recruit, retain and engage talented people.Download Paycor’s Guide for actionable tips and insights...

Learning Management Case Study: Gerber Poultry

Learning Management Case Study: Gerber Poultry

With nearly 500 employees, Gerber Poultry was looking for a solution to drive efficiencies around training by automating the process. Specifically, they needed a tool to deliver personalized training courses to employees, track completions for compliance purposes and eliminate the manually-intensive work that was required for Gerber’s HR team.Read the case study below to learn how Paycor Learning Management has not only transformed Gerber Poultry’s learning program but helped to increase employee engagement.

How to Review Resumes

How to Review Resumes

Reviewing Resumes the Modern Way For recruiting professionals and human resources teams today, reviewing resumes is an overwhelming project. The job market is particularly hot and the digital revolution means that more resumes flood in every day. When a job is posted and recruiters receive hundreds of resumes after posting just one job - the task of thoughtfully reviewing each applicant seems impossible. Where do you start? How do you narrow it down? For overworked recruiters and talent pros, resumes begin to look and read the same as decision fatigue sets in. Luckily, with the help of today’s technology and strategic advancements, there are solutions to managing a mountain of resumes. There are several quick and simple ways to weed out...

How to Retain Seasonal Employees

How to Retain Seasonal Employees

Does your business experience an increase in sales during the holiday season? Do you consistently need extra hands during tax time? Or maybe you’re always looking for additional staff to help fill orders during the long days of summer. Whenever you need to hire seasonal workers, it’s important to give them an experience that leaves them feeling appreciated and valuable—and eager to come back to work next season.In today’s tight labor market, it’s hard enough to recruit and hire a full-time employee. To find top-notch temporary workers, companies need to offer robust compensation plans, perks and really invest in retention tactics to engage new employees.Here are some of the top strategies to attract and retain seasonal employees.Pay...