It's hard to overestimate the importance and far-reaching effects of the employee experience. Everything your employees encounter, observe, or feel over the course of their careers at your organization encompasses their "experience" and it will impact nearly every aspect of your business, from your bottom line to your employment brand. For example, Gallup reports that employees who are engaged in their day-to-day jobs are more likely to improve customer relationships, with a resulting 20% increase in sales.
Fortunately, there's a lot an organization can do to shape the overall employee experience and increase the likeliehood that most, if not all, of your employees find their place, get the right kinds of motivation, and stay engaged over their hopefully long and successful careers. What is the ideal employee experience? We're glad you asked! We have the answer and, from a bird's eye perspective, it looks like this:
The Ideal Employee Experience
To learn more about each step in the Ideal Employee Experience, read this article next.
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