Posted on September 3, 2014

In a recent webinar, Paycor HR experts Karen Crone and Todd Rimer addressed best practices for recruiting and retention, including these three common questions.

1. What’s the best way to avoid conflict of interest when someone referring a candidate is a hiring manager?

You have to have a process in place and own that process. Put every candidate through your full pace. It doesn’t matter what level they’re at; each candidate still has to go through the standard process and all the interview sections.

You also might exclude certain roles from employee-referral bonus programs.

2. How do you maintain a candidate pipeline when you might not have a position to fill?

Keep records of top candidates from previous positions that might have been put on hold or filled with another candidate. The difference between your top two candidates can be splitting hairs, so keep that second-choice candidate in your recruiting top 50 or top 100. At Paycor, we ask our managers to maintain a top 20 list and keep notes on those candidates.

Periodically send a quick email to your candidates—and make those e-mails count—to stay in contact. You also can use LinkedIn to stay in front of candidates so you become the destination employer the next time they’re looking.

3. What’s one thing you can do today to improve recruiting and retention?

Do a targeted search on LinkedIn and try to connect with 10-15 people who mirror what you’re looking for or look like someone you’d want to develop a relationship with. If some of those people connect with you, invite them out for coffee just to have a conversation and do a little networking with them.

On the retention side, don’t underestimate the power of the chance encounter you have with employees. It’s those everyday interactions—when you acknowledge them, say hello to them, ask how they’re doing—that really cement people to your organization. A lot of times, we miss those chance encounters and don’t recognize them as the powerful tool they are to connect people to you.


Paycor’s Applicant Tracking solution is a powerful tech tool to make hiring more efficient and keep records on promising candidates for the future. Watch a brief demo!

For more information about talent management, download Karen and Todd’s full webinar,
6 Ways to Improve Recruiting and Retention.