The 5 C's of New Hire Onboarding

The 5 C's of New Hire Onboarding

The best way to ensure employee satisfaction is to get new hires off to a good start through a successful and welcoming onboarding experience. Paycor organizational development specialist Allison Flynn explains the “5 C’s of Onboarding” that proactive organizations should make part of their new-hire process.

1. Compliance

Compliance is the baseline understanding of your organization’s policies and procedures. This is the lowest level of an employee’s integration into your organization and is typically covered during a formal orientation with HR. Compliance can be seen as the “boring HR” part of orientation but is something every onboarding program should cover. Some topics to consider include company policies, safety regulations, confidentiality requirements, harassment prevention and departmental procedures.

2. Clarification

Focus on clarifying the new associate’s role and performance expectations. How does his/her role fit into organizational and team goals? What are his/her individual goals? What does your organization do, and how does it operate? These are all questions new associates have when they enter a new company, and covering this as a part of your onboarding process can help new hires get up to speed much more quickly than having them find out on their own.

3. Culture

New associates start becoming exposed to your company’s culture as soon as they visit your website or step into the office for an interview. You should immerse new associates into your organization’s culture throughout the onboarding program. Make sure they are very familiar with your organization’s mission, vision and values; company history, and the way associates communicate with one another.

4. Connection

Managers should encourage each new associate to establish interpersonal relationships and information networks within your organization. Ensure that new hires are aware of and connect with subgroups within your company. For example, Paycor has a Young Professional organization and a community service group; a representative from these groups comes to each of our orientation classes to connect with the new hires. Also consider assigning a mentor or guide for each new associate to help him or her navigate through the first few months on the job.

5. Check Back

Collect feedback to continuously improve your organization's onboarding program. Managers should formally check in with new associates during their first 30, 60 and 90 days.

Some of these concepts are covered by your HR department, some by the hiring manager and some by a peer. Though some of the topics can be covered during a formal orientation, many of the focus areas should be reinforced throughout the first 90 days and beyond.


To learn more about onboarding, you can *view Allison’s entire webinar, Onboarding: Creating a Memorable Start or *download The First 90 Days Onboarding Checklist for a step-by-step guide.

And for more onboarding best practices, *watch a 2-minute demo of Paycor's Onboarding solution to learn how to streamline new hire onboarding into a painless, paperless process.



Source: HR Specialist (Vol. 9 Issue 9)

More to Discover

2019 HR & Compliance Web Summit: Executive Summary

2019 HR & Compliance Web Summit: Executive Summary

With 20,000+ registrations, this was Paycor’s biggest and best web summit yet!Industry experts like Jennifer McClure offered actionable insights and advice on all things HR, from self-care for the HR pro to in-the-news compliance issues. If you missed the live webinars you can watch them on our on-demand webinar page.In the meantime, here’s a quick overview of each session. 5 Steps to Become a Strategic HR Leader | Speaker: Lori Kleiman In today’s business environment only 20% of HR professionals interact with the executive suite. Lori Kleiman says it’s time to stop waiting for your gold embroidered invitation and finally take your seat on the leadership team. Ready to become a strategic HR leader? Follow this 5 step plan: Engage...

Payroll Risks and Controls: Everything You Need to Know

Payroll Risks and Controls: Everything You Need to Know

Believe it or not, running payroll is a risky business The IRS estimates that 40% of small to medium-size businesses end up paying a payroll penalty each year. Whether you’re a large organization or a small one, there’s always a risk of payroll errors leading to fines, penalties and sometimes litigation. Protect yourself from fraud and human error Businesses that run payroll on their own, especially small businesses, are at a much higher risk of being disrupted by fraudulent activity and human error. From ghost employees to hour padding to buddy punching, when a company lacks the appropriate internal controls to manage its payroll, it can run into big trouble. Here are 6 common payroll risks and controls you can implement to mitigate...

401(k) Match Limits 2019: What Payroll Administrators  Need to Know

401(k) Match Limits 2019: What Payroll Administrators Need to Know

It’s a relatively small change, but it’s a change for payroll administrators to take notice of. As of November 2018, your employees’ contribution limits for their 401(k) increased to $19,000 from $18,500. The increase raises the total annual contribution amount (employee plus employer contribution) to $56,000 or 100% of the employee’s salary if they make less than that. Most companies typically offer 3-6% in matching funds, but there is no limit to the amount an employer can contribute as long as the annual cap isn’t reached. 2018 & 2019 401(k) Match Limits Defined Contribution Plan Limits 2019 2018 Difference Maximum employee contribution $19,000 $18,500 +$500 Catch-up contribution for employees aged 50 or older $6,000 $6,000 No...

Webinar: October Web Summit - Compliance from Hire to Retire

Webinar: October Web Summit - Compliance from Hire to Retire

From managing recruiting compliance data to accurately tracking employee hours, you need a partner who can offer the right technology plus expertise to help mitigate risk. Register for this webinar to see how Paycor can help prepare you for all of the compliance challenges in managing the employee lifecycle!We will be reviewing these 4 major areas of compliance: Recruiting Hiring Payroll People Management Speaker: Brett BeilfussBrett has been the Senior Bank Marketing Program Manager for Paycor for the past three years. He works exclusively with Paycor’s Bank and CPA referral partners, whose aim is to help their clients mitigate risk.