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Employee Experience

How To Identify And Train New Managers

Being promoted to a managing position is a big deal, but often new

managers are unprepared for their new job or unsure how it will be

different than their previous position. We asked Paycor’s senior HR

business partner, Lauren Ammon, to talk about how to identify employees with managerial potential and how to train employees to become managers to ensure they succeed in their new role.

Qualities of Good Managers

While they may vary depending on the department, the following managerial qualities

are vital for succeeding in any management position, and often come up as

trouble spots for those new to leadership roles.

  1. Managers Need Ability To Relinquish Control to Employees:One of the top qualities in amanager is the ability to effectively delegate tasks to their

    associates. Make sure managers are aware that their job is no longer

    just about their own work, but helping get the best work from all their


  2. Understanding Of The Big Picture:Managers must understand the way that their own team fits within the structure of the company and howthey interact with other departments in order to move towards the

    company’s goals.

  3. Critical Thinking:
    Another important quality for managers is tobe able to make connections beyond what’s directly in front of them. By

    thinking critically they are able solve problems on a bigger scale than

    they would previously have been asked to attempt.

  4. Communication Between Managers And Employees
    A key component of stellarmanagement is being able to relate to associates on an individual level.

    Different associates each have different ways that they best receive

    information, criticism, and praise; understanding these differences and

    reacting to them helps facilitate better communication.

  5. Self-Awareness:
    Managers must understand their own communicationstyle and the areas in which they excel or struggle. Only with this

    sense of self-awareness can managers continuously strive towards

    creating the best team possible.

How To Train New Managers

The good news is that most people are promoted to management because

they are recognized for their results-driven attitude and ability to

build relationships, which are vital to possessing these top

managerial qualities. Oftentimes however, new managers have room to

improve on some or all of these five top qualities. Here are three steps

to transitioning associates into managerial roles:

  1. Focus On The Important Leadership Qualities
    A vital first step to helping managers be the best theycan be is deciding what skills and behaviors are the most important for

    the company’s leaders.

  2. Structured Learning For Managers
    Set up a way to convey these attributes toemployees, whether through face-to-face meetings, a one-pager or an

    online learning course. It’s important to make the attitudes and behaviors that

    are expected of managers clear.

  3. Follow-up:
    Ensuring continuous application and development of the company’s most valued skills is essential to keeping them implemented.

    With checkpoints, evaluations or follow-ups, managers can continue

    developing their abilities and reach their potential.

Making sure managers are aligned with company goals and performing their

best makes employees happy and business smoother. With these simple

steps, you can help your managers reach their full potential.

Check out our article about tips on how to identify managers when you’re recruiting,

or contact a Paycor representative to

see how we can help with your HR needs.