Premier Parks, LLC owns, operates, and manages 13 theme parks, water parks, accommodations, and multi-use venues throughout the U.S. and Canada.
Prior to Paycor
Premier Parks faced major challenges with their processes with multiple systems for HR, including learning management, ben admin, and payroll. This lack of integration led to inefficiencies, increased administrative burden, and a disjointed experience for HR administrators and park employees.
“Paycor Recruiting integrates so well with all the job boards we use. It’s easy to get our jobs out there.”
– Alex Strickland, HR Director
The Challenges
Disparate Systems
System fragmentation meant data was siloed, requiring HR staff to jump between platforms. This approach created inefficiencies, increased the chance of data inconsistencies, and resulted in a confusing, disjointed experience for administrators managing the processes and employees trying to access their information or complete HR-related tasks.
Manual Processes
The reliance on separate, non-communicating systems required HR to re-enter employee data, manually reconcile information between platforms, and use spreadsheets to bridge gaps. This process was prone to errors, slowed down operations, and increased administrative workload, diverting HR resources from more strategic initiatives to tedious data management tasks.
Difficulty Managing Seasonal Hiring
Premier Parks’ previous setup, hampered by disconnected systems and manual tasks, made attracting, screening, and onboarding employees difficult and slow. An inefficient hiring process led to delays in staffing parks adequately, increased administrative costs per hire, and an often negative first impression for new seasonal team members.
The Solutions
Integrated HR Platform
Paycor provided Premier Parks with a single, unified platform, eliminating the need to juggle multiple systems and significantly reducing manual data entry and the associated errors.
Mobile App
Recognizing the needs of its large, seasonal workforce, Premier Parks leveraged the Paycor mobile app, which empowers employees with self-service capabilities directly from their smartphones. They can easily access pay stubs, view schedules, request time off, and manage personal information without needing HR intervention or access to a desktop computer.
Streamlined Recruitment
To tackle the challenge of high-volume seasonal hiring, Premier Parks used Paycor’s recruiting tools. This solution simplified and accelerated the entire hiring lifecycle. Key features include seamless integration with major job boards to broaden applicant reach and tools to efficiently manage applications, track candidates, and expedite the onboarding process.
The Results
Unified Platform Boosts Efficiency
By connecting these core areas, the integrated platform created major efficiencies, saved administrative time, provided a clearer, holistic view of workforce data, and offered a smoother, more consistent experience for both HR staff and employees.
Convenient Access for Mobile Workforce
The high adoption rate of the mobile app (85-90%) among seasonal staff underscores its effectiveness in boosting engagement and providing convenient access for a mobile-first workforce.
Faster, Effective Seasonal Staffing
Recruiting automation and centralization proved crucial for quickly and effectively staffing the company’s parks each season, improving the experience for both recruiters and new hires.
