How to Train New Managers
Posted on July 18, 2014
Being promoted to a managing position is a big deal, but often new managers are unprepared for their new job or unsure how it will be different than their previous position. We asked Paycor’s senior HR business partner, Lauren Ammon, to talk about the top qualities in managers and how to ensure they succeed in their new role.
Top qualities in managers
While they may vary depending on the department, the following qualities are vital for succeeding in any managing position, and often come up as trouble spots for those new to management.
# Ability to relinquish control: One of the top qualities in a
manager is the ability to effectively delegate tasks to their
associates. Make sure managers are aware that their job is no longer
just about their own work, but helping get the best work from all their
# Understanding of the big picture: Managers must understand the way that their own team fits within the structure of the company and how they interact with other departments in order to move towards the company’s goals.
# Critical thinking: Another important quality for managers is to be able to make connections beyond what’s directly in front of them. By thinking critically they are able solve problems on a bigger scale than they would previously have been asked to attempt.
# Relating to associates individually: A key component of stellar management is being able to relate to associates on an individual level. Different associates each have different ways that they best receive information, criticism, and praise; understanding these differences and reacting to them helps facilitate better communication.
# Self-awareness: Managers must understand their own communication style and the areas in which they excel or struggle. Only with this sense of self-awareness can managers continuously strive towards creating the best team possible.
Training newly promoted managers
The good news is that most people are promoted to management because they are recognized for their results-driven attitude and ability to build relationships, which are vital to possessing these top managerial qualities. Oftentimes however, new managers have room to improve on some or all of these five top qualities. Here are three steps to transitioning associates into managerial roles:
# Planning: A vital first step to helping managers be the best they
can be is deciding what skills and behaviors are the most important for
the company’s leaders.
# Implementation: Set up a way to convey these attributes to employees, whether through face-to-face meetings, a one-pager or an online learning course. It’s important to make the attitudes and behaviors that are expected of managers clear.
# Follow-up: Ensuring continuous application and development of the company’s most valued skills is essential to keeping them implemented. With checkpoints, evaluations or follow-ups, managers can continue developing their abilities and reach their potential.
Making sure managers are aligned with company goals and performing their best makes employees happy and business smoother. With these simple steps, you can help your managers reach their full potential.