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Why Is Diversity Training Important?
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Talent Acquisition

Why Is Diversity Training Important?

One Minute Takeaway

  • Companies are recognizing the importance of diversity but often struggle to effectively implement diversity programs.
  • Diversity training is crucial to challenge biases, increase cultural competency, and accommodate differing perspectives in areas ranging from hiring practices to communication methods.
  • Diverse teams have proven benefits, including improved decision-making, broader perspectives, reduced bias, and increased accountability.

Diversity: it’s a concept that’s making headlines. Many employees are vocalizing that diversity is important to them—in fact, according to Glassdoor57% of employees think their companies should be more diverse. This idea has bubbled up to companies and company leadership, who are beginning to place a finer focus on the true importance of diversity.

There’s just one problem: companies know they should be focusing on diversity in the workplace, but they’re struggling to actually take any steps to implement diversity programs. Getting buy-in at the top is key to a successful strategy

The reality is that workplaces are becoming more diverse than ever, providing benefits that spill over into the entire organization. Companies need to take the initiative to make diversity training a key element moving forward.

This means being proactive—not reactive—and actually preparing for a more diverse workforce. It means structuring workflows and processes in the organization to enhance and encourage diverse points of view and perspectives.

Why Diversity Training is Important

Whether we like it or not, the research that confirms we tend to like those who are similar to us (or at least those we think are similar to us) is extensive. That means we have to actively challenge our biases.

From hiring practices to how we communicate and lead, we need to find ways to bring in different perspectives and implement solutions that accommodate differences. But without thought, practice, and training, most organizations will slide right back into what’s familiar.

Raise organizational awareness around inclusion and diversity

Successful diversity training enables employees to become more comfortable with concepts such as unconscious bias at work and cultural competency. When employees become more familiar with these ideas, they can begin to identify how these concepts show up in real-world situations. 

Make space for unique perspectives while encouraging collaboration and innovation

It’s been proven over and over that non-homogenous teams are more effective. Diverse teams have a distinct advantage when it comes to decision-making, including bringing a broader perspective to the challenge, identifying more options for solving it, reducing bias, and increasing accountability. 

Develop inclusive thinking and actions

Fostering diversity requires effort towards building a more inclusive environment so that all people, especially those from underrepresented groups, feel comfortable and valued. Successful diversity training gets employees in the habit of thinking about inclusion and how they can behave in a way that makes the workplace more inclusive for everyone.

Promote workplace sensitivity

When employees are encouraged to understand the different perspectives and comfort levels of others, they are more likely to think about how their actions could unintentionally cause offense. Diversity training can go a long way towards preventing discrimination and harassment by making employees more capable of empathy.

Benefits of Diverse & Inclusive Organizations

Still not convinced that diversity and inclusion in the workplace matter?

Here are just a few statistics that highlight the significant impact on company revenue, innovation, and engagement:

  • Boston Consulting Group (BCG) found companies with more diverse management teams have 19% higher revenue. 
  • Josh Bersin’s research found inclusive companies are 1.7 times more likely to be innovation leaders in their market.
  • Deloitte found 83% of millennials are actively engaged when they believe the organization fosters an inclusive culture, compared to 60% of millennials being actively engaged when they believe the organization does not have an inclusive culture.
  • McKinsey & Company found companies in the top quartile for racial and ethnic diversity are 35% more likely to have financial returns above their respective national industry medians, and companies in the top quartile for gender diversity are 15% more likely to have financial returns above their respective national industry medians.

Diversity Training for the Modern Workplace

Paycor knows that when an organization is dedicated to fostering and celebrating diversity and inclusion in the workplace, the whole team thrives. We’re dedicated to helping organizations incorporate diversity and inclusion into the organizational culture by offering an online platform for their teams with bite-sized content that enforces retention and makes learning a habit. Our collection on inclusion and diversity helps employees learn practical strategies and techniques for building lasting culture change.