Case Studies & Testimonials

Case Study: Pawtucket Red Sox

The Pawtucket Red Sox Save 80+ Hours a Year with Paycor Solutions “Paycor’s solutions are truly influenced by the professionals who use them. I personally made a suggestion for a product enhancement and it was implemented within months. That tells me Paycor is focused on providing a useful tool and quality experience for users and not just making another sale.” - Matt Levin, Senior Vice President/Chief Financial & Technology Officer Why the Pawtucket Red Sox Baseball Club Chose Paycor The Pawtucket Red Sox (Pawsox) are more than a professional minor league baseball club. They’re an organization that’s dedicated to positively impacting their local community. But since their HR & payroll technology was more of a burden than a...

Case Study: Detroit Zoological Society

Finding a partner with the same set of values led the Detroit Zoological Society to Paycor. “When we evaluate partners, it’s important to find someone with the same cultural fit as our organization. Paycor treats us as a partner, not a client". - Robert Schumaker, Director of Finance Why the Detroit Zoological Society Left Their HR and Payroll Provider The Detroit Zoological Society (DZS) is a renowned leader in humane education, wildlife conservation, animal welfare and environmental sustainability. A staple in the Detroit community for 91 years, the DZS employs up to 500 workers during peak season to serve thousands of visitors each year. But when their previous provider failed to deliver responsive and accurate customer service, they...

Case Study: Carolina Taco

After experiencing numerous tax filing and payroll processing errors, Carolina Taco and Prepared For You Inc. found a provider they could trust in Paycor. “My favorite thing about Paycor is the customer service. The team I work with is so helpful and responsive. They never leave me hanging and go above and beyond to answer questions and support our business.” - Diane Labiendo, Corporate Office Manager, Carolina Taco & Prepared For You Inc. Prior to Paycor Processing payroll was a time-consuming and frustrating experience. Not only did they experience multiple payroll and tax issues, but their previous provider failed to properly pay an employee’s child support. Phone calls searching for support often went unanswered, and HR is still...

Paycor’s streamlined HR and Payroll solutions coupled with a flexible Recruiting platform impressed Taste Buds Management

Pandemic Response Paycor’s immediate product updates in response to new coronavirus legislation helped Michelle stay compliant and keep track of employees. “From a technical standpoint, being able to put someone on furlough in the system was great,” she said. “You created custom codes – that makes a big difference. Before it was either you’re hired or you’re not. Now, I’ll be able to sort these specific dates and it will help me make more informed decisions.” “We didn’t know how to handle COVID-19 and Paycor very quickly figured it out. As a partner, you definitely stood out as an authority—you navigated the messiness and gave us direction. Whatever you’re doing to keep your staff focused on the client, it’s working. You have a winning...

A need for uncomplicated, streamlined HR and Payroll software brought Seaway Plastics to Paycor

“The single greatest benefit I’ve experienced with Paycor is the time savings. The solutions are extremely user friendly to navigate. I don’t have to spend an hour or more on the phone with customer support trying to figure out problems. It’s all so very easy.” - Tiffany Kramer, Organizational Development Manager, Seaway Plastics Prior to Paycor Seaway Plastics is a full-service plastic injection molding company in Port Richey, Florida, who had a lot of customer service problems with their previous HR and payroll provider. Not only were they paying for modules they didn’t utilize, Organizational Development Manager Tiffany Kramer often received the runaround from customer service when she needed help the most. Paper-based performance...

Shawnee Health Service Discovers a More Reliable and Accurate HR & Payroll Solution with Paycor

“When we decided to switch providers, Paycor was the only one that offered to come on site and provide a demo. They brought a team of implementation and healthcare experts to answer our questions and review our needs.” - Derek Olsen, Employee Services Coordinator Why Shawnee Health Service Left Their HR & Payroll Provider Shawnee Health Service is a Federally Qualified Health Center providing comprehensive primary and preventive care, including health, oral and mental health/substance abuse services to persons of all ages throughout southern Illinois. When implementation errors and setup issues created several software problems, they immediately began searching for a new solution that would have the knowledge and expertise to handle...

Case Study: Boulder Country Club

Paycor’s enhanced implementation service model creates a fast start for Boulder Country Club. “The transition to Paycor has been amazing. The hands-on guidance and support they offered during implementation saved us so much time. Paycor took control of the entire process so I could focus on other things.” - Amber Maranya, HR Director, Boulder Country Club Prior to Paycor Boulder Country Club is a private club that serves 850 members across northern Colorado and offers everything from golf and tennis to fitness and swimming. Their previous HR & payroll platform was designed for small businesses and couldn’t easily track hours worked for commissioned employees. After evaluating multiple well-known providers, HR Director Amber Maranya...

Case Study: Iron Arch Management

Paycor’s Onboarding Helps McDonald’s Franchises Improve Efficiencies and Reduce Manual Work. “Before Paycor, all new hire paperwork had to be completed during orientation. Now, employees can fill out their own information online. It’s greatly cut down the time we’re spending entering data in multiple places.” - Traci Larson, HR manager, Iron Arch Management Prior to Paycor Iron Arch Management, an 18-store McDonald’s franchise used a manual paper-based method to onboard new employees and manually enter employee data into their eRestaurant software. All onboarding paperwork had to be completed during new hire orientation before being entered into payroll. With roughly 800 employees hired each year, manually entering employee data was a...

Case Study: Red Bluff Pet Resort

Red Bluff Pet Resort fully automates employee scheduling with Paycor “Our staff loves using Scheduling Pro. They can set notifications, pick up open shifts and even trade shifts. I’m no longer the middle man.” - Shanna Beames, Manager, Red Bluff Pet Resort Prior to PaycorRed Bluff Pet Resort offers a suite of pet care services for dogs, cats and small animals including boarding, full-service grooming, individual daycare and group play. With four different areas to cover within the facility, efficient scheduling is essential to maintain a high level of care for the animals. Before Paycor, manager Shanna Beames relied on spreadsheets to track open shifts. Without automation, she was forced to closely manage the entire process. HR PAIN...

Case Study: McDonald's

A McDonald’s organization needed Payroll and ACA reporting that seamlessly integrated with QsrSoft. "Prior to Paycor we were downloading and creating new excel files [for payroll]. It took 30+ minutes per store—and that’s if there were no errors. Now it only takes seconds. Data flows seamlessly from eRestaurant to QsrSoft to Paycor." - Tina Federico, HR Supervisor, McDonald’s 19-store franchise Prior to Paycor Without an integrated payroll system, McDonald’s administrators had to manually import hours worked from their timekeeping system and also check for any errors. Administrators manually tracked 1,000+ employees’ ACA eligibility during a time of high turnover. When there was a question or problem, lack of a dedicated support team...

Paycor Case Study: Ryobi Die Casting

How Ryobi Die Casting increased employee satisfaction and time spent on the floor with Paycor. "Paycor has allowed us to streamline processes. Our HR team is able to spend less time at their desks and more time out with our associates, hearing how they’re doing, solving problems and building relationships." - Scott Shepherd, Senior Human Resources Manager, Ryobi Die Casting Prior to Paycor Ryobi Die Casting is a tier-one automotive supplier and industry-leading manufacturer of die cast aluminum parts. Ryobi’s HR team needed a more robust suite of HR solutions that their previous provider couldn’t offer. The product could handle basic payroll and time and attendance, but as Ryobi grew, they were forced to find other alternatives for their...

Product Case Study: Benefits Advisor and HR

Paycor’s HR and Benefits Advisor Allows the Kansas City Zoo to Streamline Open Enrollment. “My favorite thing about Benefits Advisor is the employee self-service—giving them the responsibility. It’s really easy to see what people are enrolled in at a glance and it has a clean look to it, which I like.” - Janna Stewart, HR manager, Kansas City Zoo CHALLENGE For years, the Kansas City Zoo used a manual paper- based method to onboard new employees, conduct performance reviews and during open enrollment. It was time consuming and required physical space to store all employee data and files. HR PAIN POINT Manual open enrollment & performance reviews Required multiple data entry points SOLUTION Streamline open enrollment Employee...